Help & support
Talk to the person who built it.
PhotoLens is built and maintained by one person — and that person reads every single message. Accessibility bugs are treated as the highest-priority issues.
Welcome to PhotoLens Support. Whether you have a question, found a bug, or want to share feedback — you are in the right place. This page covers everything you need to get the most out of PhotoLens, and every way to reach me directly.
Contact Support
PhotoLens is built and maintained by one person, and that person reads every single message. Do not hesitate to reach out — your feedback directly shapes how the app improves.
| Channel | Details | Response Time |
|---|---|---|
| info@susantswain.com | Within 2 business days | |
| +91 98615 74469 | Faster — recommended for urgent issues | |
| Telegram | @susantswain | Faster — recommended for urgent issues |
Note: Email volume is currently high, so replies may take up to 2 business days. For quicker support, WhatsApp or Telegram is strongly recommended.
Frequently Asked Questions
Getting Started
Photo Descriptions
Privacy and Data
Accessibility
Technical and Device
Feedback and Updates
Accessibility Feedback
PhotoLens is built with accessibility as its core purpose, not a side feature. If anything in the app does not work the way it should for your screen reader, your assistive technology, or your accessibility needs — please tell me.
Accessibility feedback is not treated as a feature request. It is treated as a bug report. It goes to the top of the priority list.
You are not asking for a favour when you report an accessibility issue. You are helping make the app better for everyone who depends on it.
PhotoLens is developed independently by Susant Swain, Bhubaneswar, Odisha, India.